Carlton City Hotel Singapore, Singapore ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

1 Gopeng Street, Singapore, Singapore, 078862

Discover Carlton City Hotel Singapore, a striking upscale business hotel in the historical district of Tanjong Pagar within the central business district. This 5-star Singapore hotel offers modern amenities and eco-conscious accommodations, featuring an outdoor pool and exclusive booking options for events.

Rooms & Amenities

Carlton City Hotel Singapore boasts 386 elegantly appointed rooms, including Deluxe, Executive, Carlton Club Rooms, and the luxurious Carlton Suites. The striking Carlton Suites on the top floor feature a generous separate living area and panoramic city skyline views.

Dining Options

Dining options include the vibrant Plate, serving local specialties and grilled foods, and The Trading Floor, a lounge combining work and play. Guests can enjoy a creative variety of culinary offerings, including fresh seafood on ice, alongside artisanal cocktails.

Business & Sustainability

Carlton City Hotel Singapore features advanced meeting spaces, including the flexible Whiteboard and Blackboard areas equipped with the latest technology for business events. The hotel also prioritizes sustainability, being certified with the Green Mark Gold Award for its eco-friendly initiatives.

Leisure & Transportation

Guests can unwind at the hotel's outdoor pool and enjoy easy access to attractions such as the Singapore River and Chinatown, just a stone’s throw away. Tanjong Pagar MRT Station is a two-minute walk, allowing convenient subway transportation throughout the city.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King or Twin Room

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Deluxe Room King Single Rollaway Bed

Max:

3 persons

32 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Executive King or Twin Room Complimentary Mini Bar & Higher Floor

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Singapore 1.1 km

Airports

Changi (SIN) 21.9 km

Train

Tanjong Pagar KTM Railway Station900 m

Underground

Tanjong Pagar300 m

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

1 Gopeng Street, Singapore, Singapore, 078862

Map view

street view

1 Gopeng Street, Singapore, Singapore, 078862

City landmarks

Garden

Gardens by the Bay

2.3 km

10 Bayfront Ave

Marina Bay Sands Singapore

2.1 km

Amusement Park

Universal Studios Singapore

3.3 km

Pagoda

Buddha Tooth Relic Temple and Museum

650 m

158 Telok Ayer Street Chinatown

Thian Hock Keng Temple

920 m

Mall

Chinatown

880 m

Museum

Chinatown Heritage Centre

1.2 km

Pagoda

Sri Mariamman Temple

1.1 km

Museum

National Gallery Singapore

1.8 km

30 Raffles Avenue

Singapore Flyer

2.6 km

Casino

Marina Bay Sands Skypark

2.1 km

Museum

ArtScience Museum

2.1 km

Shopping Area

Clarke Quay

1.9 km

Gallery

National Museum of Singapore

2.4 km

157 Neil Road

NUS Baba House

710 m

Art object

Merlion

1.9 km

Museum

Asian Civilisations Museum

2.1 km

168 Telok Ayer Street

Singapore Musical Box Museum

690 m

Museum

Red Dot Design Museum

2.3 km

1 Cantonment Road The Pinnacle @ Duxton

The Pinnacle @ Duxton

860 m

Boon Tat St Lau Pa Sat

Telok Ayer Market

1.1 km

Tanjong Pagar Road

Tanjong Pagar

860 m

Mosque

Al-Abrar Mosque

640 m

Mosque

Jamae Mosque

830 m

Church

Telok Ayer Chinese Methodist Church

660 m

1 Fullerton Road One Fullerton Merlion Park

Merlion Park

2.1 km

Nearby

Gallery

Singapore City Gallery

560 m

1 Kadayanallur St

Hawker centers

540 m

Mosque

Makam Habib Noh

560 m

Singapore River

The River Merchants

530 m

Restaurants

Bar-Roque Grill

30 m

165 Tanjong Pagar Road #01-00 Amara Singapore

Oso Ristorante

190 m

100 Peck Seah Street

Tuxedo Cafe & Patisserie

30 m

76 Bras Basah Road Carlton Hotel Lobby Carlton Hotel

Element at Amara Singapore Hotel

140 m

165 Tanjong Pagar Road Amara Singapore

Pasta Brava Italian Restaurant

260 m

11 Craig Road

Chef Yamashita

60 m

1 Tanjong Pagar Plaza Block 1

The Marmalade Pantry at Downtown

150 m

100 Peck Seah Street #01-01

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

clean

comfortable

unpleasant odor

rude service

7.8/10

Very good

Rooms

8.5

Location

9.1

Service

7.8

Dining

6.5

Lewis

United Kingdom, May 2024

8.0/10

The hotel is in a great location, with sparkling clean and elegant rooms providing maximum comfort. The environment is relaxing, and the location is convenient. However, the dinner experience could be improved, especially on Saturdays.

Rooms

9.0

The rooms are sparkling clean and elegant with spacious bathrooms, including a bathtub. I just felt so relaxed in the room.

Service

8.0

The service was polite and accommodating. They even went the extra mile to inform us about a forgotten credit card.

Location

9.0

The location is brilliant, within easy walking distance of various attractions and near food options and the MRT station.

Dining

6.0

The dining experience was somewhat underwhelming, with a layout that didn't match the price point. However, packed lunches were available.

Facilities

8.0

The facilities are complete, providing maximum comfort for guests.

George

United Kingdom, April 2024

7.6/10

I had a mixed experience at the hotel. The rooms were excellent, very well equipped, and everything worked well, except for a quick fix needed for the TV in the beginning. However, there was a strong fishy smell in the deluxe room where I was initially checked in, which was quite off-putting. The club floor room, though, was amazing with a comfortable bed, extremely clean environment, and convenient amenities like the handy phone for city information and promotions. I especially loved the separate bathtub and rain shower. The spacious, quiet, and well-equipped rooms catered to all my needs, but the unpleasant odor in the first room was a significant downside.

Rooms

8.0

The rooms are amazing, comfortable, extremely clean, and well-equipped to cater to all your needs.

Service

6.0

The concierge service, reception, and various bars and restaurants staff were friendly. However, some encounters with the service were unhelpful and even rude. A simple information card could greatly improve the service experience.

Location

9.0

The location was good, not far from China Town with markets and restaurants nearby. Being very close to Tanjong Pagar MRT in the business district made it convenient, earning a 5-star rating from me.

Dining

7.0

The dining experience was average with a good choice of food, but there was room for improvement, especially in terms of price.

Facilities

8.0

The hotel offers a comfortable experience with good views and a range of facilities to enjoy during your stay.

clean

unpleasant odor

Helen

United States, April 2024

8.4/10

My stay at the hotel was fantastic! The rooms were spacious with all the expected amenities, quiet, and clean. The service was top-notch, always smiling and polite, making my stay very enjoyable. The location was great, near Chinatown with plenty of restaurants around. The dining experience was a bit expensive and not the best value for money, but overall, I had a wonderful time.

Rooms

9.0

I loved my room with a kingside bed, it was spacious and met all my expectations.

Service

9.0

The service was amazing; the staff at the reception desk were always great and helpful.

Location

9.0

The hotel's location near Chinatown was ideal with access to many restaurants.

Dining

7.0

The dining options were a bit expensive and not the best value for money.

Facilities

8.0

Although the gym was a bit small, overall, the facilities were satisfactory.

John

United Kingdom, March 2024

8.6/10

I had a wonderful stay at this hotel. The rooms were really nice with a spacious king-size bed and all the expected amenities, but the check-in process was a bit slow. The service was exceptional, especially thanks to the front desk manager Peter Cui, who was incredibly helpful and polite, making my stay even more enjoyable. The location was perfect, very close to the Tandon Pagar metro station and Chinatown, and I was delighted to discover the Graffiti Sky Bar nearby. The dining experience was delicious with a good variety of food, though a bit pricey. Overall, a great value for what you get.

Rooms

8.0

The rooms were really nice with a spacious king-size bed and all the expected amenities, but the check-in process was a bit slow.

Service

9.0

The service was exceptional, especially thanks to the front desk manager Peter Cui, who was incredibly helpful and polite, making my stay even more enjoyable.

Location

10.0

The location was perfect, very close to the Tandon Pagar metro station and Chinatown, and I was delighted to discover the Graffiti Sky Bar nearby.

Dining

7.0

The dining experience was delicious with a good variety of food, though a bit pricey.

Facilities

9.0

The hotel facilities were excellent and well-maintained.

United States, January 2024

8.4/10

My stay at the hotel was absolutely delightful. The rooms were spacious and comfortable, thanks to the concierge, Raj, who provided exceptional customer service. I particularly enjoyed the sky bar with its big windows offering stunning views. The rooms were perfect - clean and cozy.

Rooms

9.0

The rooms were spacious and comfortable, with large windows and impeccable cleanliness.

Service

8.0

The staff was extremely helpful throughout our stay. Youssef, the concierge, was fantastic in assisting with all our needs.

Location

9.0

The location was excellent, right next to Tanjong Pagar MRT and Chinatown, offering easy access to various attractions. The central location made it convenient for exploring the city and accessing public transportation.

Dining

7.0

The dining options were quite good but slightly on the expensive side compared to room rates. However, the quality of the food was impressive for the price paid.

Facilities

9.0

The hotel's facilities were top-notch, offering a range of services like room service, laundry, valet parking, and more.

Patrick

United Kingdom, December 2023

7.4/10

I had a lovely stay at the hotel. The rooms were spacious, nicely furnished, and very comfortable. The service was accommodating, although slightly aloof at times. The location was excellent, close to public transport and dining options. The dining experience was a bit pricey for my liking. The facilities were good overall.

Rooms

8.0

The rooms are so nice and comfortable.

Service

7.0

The service was very accommodating.

Location

9.0

The location was great, with convenient amenities nearby.

Dining

6.0

The dining options were a bit expensive for my taste.

Facilities

7.0

The facilities provided were satisfactory.

Judy

United States, December 2023

7.4/10

I had a pleasant stay at the hotel. The room had wifi, which was convenient for my late check-out and departure. The service was generally good, although there was a small issue with my booking initially. The location was central and ideal for exploring the city. The dining experience was not outstanding, and the facilities were satisfactory.

Rooms

8.0

The room had wifi and was convenient for my late check-out.

Service

7.0

The staff was helpful and polite, although there was a minor issue with my booking.

Location

9.0

The hotel is centrally located, close to public transportation and dining options.

Dining

6.0

The dining experience was average; it could be improved in terms of selection and value.

Facilities

7.0

The facilities met my basic needs during the stay.

Jeff

United Kingdom, November 2023

8.0/10

The hotel offers spacious rooms with a beautiful view and a luxurious marble-floored bathroom featuring a walk-in rain shower and a separate bathtub. The service was extremely helpful, although there was a small issue with wrong instructions given, which caused some inconvenience. The location is very good, just a 2-minute walk to the MRT station and surrounded by shopping options. The dining experience was satisfying with a variety of tasty options. Overall, a great choice for accommodation with some minor drawbacks.

Rooms

8.0

The rooms were very spacious and offered a beautiful view, complemented by the marble-floored bathroom with a walk-in rain shower and separate bathtub.

Service

7.0

The service was extremely helpful despite a minor issue with wrong instructions provided, showing attention to detail and care for guests' needs.

Location

9.0

The location is great, just 2 minutes away from Tanjong Pagar MRT station, with convenient access to shopping areas and various dining options.

Dining

8.0

The dining experience was pleasant with a good variety of tasty options including both local and western dishes.

Facilities

8.0

The hotel offers a range of facilities to meet guests' needs, enhancing the overall stay experience.

Simon

United Kingdom, October 2023

8.2/10

My stay at the hotel was fantastic! The room was spacious, with just enough amenities and a comfy bed. The breakfast was very good, and the staff was exceptionally friendly and helpful. The location was great with a beautiful view of the city, but the dining options seemed a bit pricey compared to nearby alternatives.

Rooms

8.0

The room was spacious, with just enough amenities and a comfy bed.

Service

9.0

The staff was very friendly and helpful with directions and getting taxis.

Location

9.0

The location was great, very accessible to many spots around Singapore such as Bugis or Sentosa.

Dining

7.0

The breakfast was very good with a pretty large buffet selection of Western and Asian offerings, but felt a bit expensive compared to other options nearby.

Facilities

8.0

The hotel had great staff and excellent concierge service.

Albert

United Kingdom, September 2023

7.4/10

I had a great stay at the hotel. The rooms were clean, modern, and just the right size, although my requested late check-in wasn't ready as expected. The service was friendly and helpful, though not as warm as I had experienced elsewhere. The location was fantastic, near a hawker center and within walking distance of the MRT station. The dining could use some improvement, especially for the price charged.

Rooms

8.0

The rooms were elegant with a spacious bathroom, including a bathtub. The staff always went the extra mile to ensure my comfort.

Service

7.0

The service was friendly and courteous, though it could have been a bit more attentive to specific requests like fresh pancakes.

Location

9.0

The location was excellent, close to shops, restaurants, the MRT station, and boasting exceptional concierge staff.

Dining

5.0

The dining experience was okay but could use some improvement, especially considering the price point.

Facilities

8.0

The facilities were well-maintained and offered everything I needed for a comfortable stay.

Convenient Location

Dining Options

Arthur

United Kingdom, August 2023

8.6/10

Staying at this hotel was a fantastic experience overall. The rooms were top-notch, with breathtaking views from the 25th floor, and the staff was incredibly helpful and friendly. The location is unbeatable, offering easy access to a variety of attractions. However, there were some issues with the service charge not being clearly communicated and the dining experience fell short of expectations.

Rooms

10.0

My room on the 25th floor was amazing with stunning views, and the bed was incredibly comfortable. I couldn't have asked for a better room for a few nights' stay.

Service

9.0

The staff here were welcoming, friendly, and always ready to assist. They even offered free parking before I had a chance to request it!

Location

9.0

The hotel's location is perfect, especially for exploring Chinatown and Clarke Quay. It's close to everything you might need, from restaurants to grocery stores, making it a convenient place to stay.

Dining

6.0

While the buffet offered a good variety of options, the quality was not up to par with expectations for a posh hotel. The dining experience could have been better.

Facilities

9.0

The facilities were top-notch and had everything I needed for a comfortable stay. From room service to laundry service, everything was well taken care of.

Great views

Unclear service charge